FAQs

1. Semester: Search for an active semester with which you would like to register your students. Create one if it does not exist.
2. Program: Search for the program the students are reading. Create one if none exists.
3. Program Plan: Create a program plan for the students. Start by defining the plan. This includes the Program of Study – refer to step 2, Name, and the Minimum Credits for Program completion. Then, continue by adding the level(s) you want to apply to the plan; including the period(s), and minimum and maximum credits for each level. Now, you should be able to add courses to the level(s) you are registering the students with. The last step would be to assign the plan to a batch of students. Search with the DOC month and year and click on the get count button to get the count of students who will be assigned to the plan before you complete the process.
4. Registration Schedule: Set up a schedule to allow students to register within a specific period of the semester.
   NB: The Date of Completion, Semester and Stream, etc. should tally with that of the students you are creating the schedule for, and the status required is active; unless registration is not open or is closed.

1. On the side menu, click on Student Management and navigate to the Change Program link.
2. Make a click.
3. On the Change Program page, search for your desired student by either doing a basic or advanced search.
   NB: You can use the Advanced Search feature to get a certain group of students.
4. Once you do the search, the page would display the current program of the student with details pertaining to them. This only applies to performing a search for a particular student.
5. Under the Current programs section, move to the extreme right side and click on the Change button.
6. A Change Program editor pops up.
7. In the Program of Study dropdown, select a new program for the student.
8. Click Change Program to assign the program.

To report technical problems or bugs, please use the designated channels provided by your institution. This may include a ‘Support Module’ for technical and billing issues or a specific IT support email address. Your report should include a clear description of the problem, steps to reproduce it, and any error messages you received. This will help us to troubleshoot the issue efficiently.