FAQs

Yes, OSIS provides robust reporting capabilities. Administrators can generate various reports related to student enrollment, academic performance, and other institutional metrics through the ‘General Report’ module.

Administrators can manage courses via the ‘Manage Courses’ feature under the ‘Campus Management’ section. This includes adding new courses, assigning lecturers, and setting course details such as code, title, and semester. For scheduling, administrators can utilize the ‘Scheduling’ module to organize class times and venues. The ‘Course Registration’ module facilitates the setup and management of student course enrollments.

OSIS includes a ‘Finance’ module that enables administrators to monitor and manage student financial transactions. This encompasses tracking payments, processing refunds, and generating financial reports to ensure accurate financial oversight.

Administrators can define and manage user roles and permissions through the ‘Roles & Permissions’ feature under ‘User Management’. This allows for the creation of roles with specific access rights, ensuring users have appropriate permissions based on their responsibilities. Administrators can add new roles, assign permissions, and edit or delete existing roles as needed.

Although OSIS does not currently have a dedicated mobile application, the web version has been designed with responsiveness in mind. This means that the OSIS web application will adapt its layout and functionality to provide a user-friendly experience on various screen sizes, including smartphones and tablets. Users can access and interact with OSIS through their mobile device’s web browser, ensuring convenient access to the system’s features and data while on the go.

OSIS possesses the capability to integrate with a wide array of external third-party systems. This integration can facilitate seamless data exchange, streamline processes, and enhance overall functionality.

To explore the specific integration possibilities and obtain detailed guidance on establishing a connection between OSIS and your desired third-party system, please submit a formal inquiry through the designated channels. Our team will be happy to assess your requirements and provide you with comprehensive support.

If you’ve forgotten your password, OSIS provides a self-service password reset feature. You can visit the password reset page specific to your institution and enter your registered email address to receive a reset link. If you’ve forgotten your username, it’s best to contact your institution’s IT support or the OSIS administrator for assistance.

For common issues, refer to the OSIS user manual or support section provided in the web portal. If the issue persists, reach out to your institution’s IT support or OSIS administrator for specialized assistance.

Regrettably, data and records that have been deleted from the system are not recoverable. Once the deletion process is completed, the information is permanently removed from our servers and databases. This action is irreversible, and we do not possess the capability to retrieve or restore the deleted data.

We strongly advise users to exercise caution when deleting data and to ensure that they have adequate backups of any critical information before initiating the deletion process.

1. Click on Assessment Management on the side menu.
2. Make a click on the Assessments link.
3. Search for a sheet by clicking on the Find Assessment Sheets button on the right side of the Assessment Sheets page.
4. A search window would pop up requiring you to do a search by the semester, course, course group (selecting the semester and course would populate the course group field), grading scheme, sheet status, and staff. Clicking on the Find Sheet without entering any search parameter would only return all sheets available.
5. Let’s assume we want to do a search by the semester. We go ahead to select a semester.
6. Sheets in that particular semester are brought up.
7. Sheets that have not been assigned to a lecturer are either Unassigned, with the Faculty or have been published.
   NB: The Faculty can decide to re-assign the sheet to a lecturer if there are any discrepancies and once a sheet has been published, it cannot be assigned to a lecturer. Hence, the assessment manager cannot assign sheets with the statuses of Faculty or Published to a lecturer.
8. To assign an Unassigned sheet to a lecturer, move to the rightward side of the search results and look for the Assign button.
9. It should be bright green. Click on it.
10. An Assign Sheet modal would pop up.
11. This modal would contain details of the course, course grouping, campus, stream, date of completion, and the registration type of the students taking that course.
12. There is an Assign To field where you can search for a lecturer to assign the sheet to.
13. Click on Assign to confirm your actions.
14. After the sheet has been successfully assigned to a lecturer, the lecturer’s name would appear under the Assigned To field on the same row as part of the selected sheet.
15. After this, the Assign button however would change to a Re-Assign button which would give one the option to either Unassign the sheet or assign that sheet to a different lecturer where the need be.